Other e-Learning

Customisable Induction / On Boarding: A unique system for producing customised induction.

"This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers."

"This course is aimed at managers, instructing them on how to deal with grievance issues both on a formal and informal basis."

"This course is designed to help managers understand the performance improvement procedure and manage performance issues effectively and confidently."

"The Introduction to Governance course covers what is governance and the board's role in adhering to good corporate governance. At the end of the e-learning you should have a good understanding of how governance works and its value to an organisation."

"This course outlines the principles of marketing including market research, the marketing mix, promotion and brands. Trainees will get a full understanding of the importance of marketing for the success of any business."

"This course is designed to help you as a manager to understand the Sickness Absence policy and process and for you to confidently manage attendance issues in a supportive way."

"The e-learning course is designed to assist managers in understanding the theory behind the disciplinary process and procedures. The course will assist with managing conduct issues confidently."

This course covers the techniques used to manage performance in the workplace. The e-learning covers: SMART targets, delegation, motivation and feedback

People Management: This e-learning session which has been designed to help managers throughout the organisation who have responsibility for managing people.

Time Management: This course focuses on what makes effective time management and offers some strategies and advice to increasing efficiency at work.

Stress: The e-learning covers methods of identifying stress and deals with copy strategies for reducing the stress felt at work.

The aim of this module is to provide an introduction to Social Media and how it forms part of a Digital Marketing Strategy within a business environment.

Learn how unconscious bias can affect thought processes. Only by recognising these cognitive shortcuts, can behaviour be changed in order to make better decisions.

This e-learning course is about communicating appropriately within the workplace. The training concentrates on written communication, however there is also additional information to enable you to look at communication holistically.

This course is designed to help you write a proposal in a clear, considered and consistently structured manner. This practical guidance demonstrates how to develop your proposal and how to translate your project to the page.

Asbestos Awareness: This course is aimed at all people who are likely to come into contact with asbestos whilst at work. This training should be carried out immediately before commencing such work.

This course gives basic CDM Training for Clients and Managing Agents who will instruct and work with contractors and designers throughout the construction process.

This course gives a general introduction to the Construction Design and Management (CDM) regulations for all members of the project team. It examines the roles of the main duty holders under the Regulations and how to select and manage contractors.

This course is aimed at managers with responsibilities for contractors during the construction process in line with the CDM 2015 Regulations. It deals with project team responsibilities, contractor selection and management.

COSHH: All employees who handle or work near hazardous chemicals are required to know about the COSHH regulations. This is usually carried out prior to starting work.

Driver Safety: This e-learning module on driver safety outlines the key issues behind staying safe behind the wheel of your car. The e-learning instructs you on the most common causes of road accidents and instructs you on how to avoid them.

Fire Safety: This course gives basic fire safety training, instructing the learner in correct procedure in event of a fire.

Health and Safety Induction: Topics from this comprehensive safety induction program can be selected to include Electricity, Working at Height, Manual Handling, Ergonomics, Fire Safety, Asbestos, Needle Stick, COSHH, Noise, Vibration, Stress etc.

This module is part of a complete course on food safety covering chilling, cross-contamination, cooking and cleaning.

This module deals with the most common cause of food poisoning - cross-contamination.

This module covers cleaning environments where food is stored, prepared and served.

This module covers how to chill and freeze food safely and is a single part of a complete course on food safety covering chilling, cross-contamination, cooking and cleaning.

This module covers safe cooking in a restaurant or catering environment and is appropriate for anyone preparing or handling food.

This module is the quiz of a part of a complete course on food safety covering chilling, cross-contamination, cooking and cleaning. Successful completion provides certification of this course.

This agile working course gives guidance on how to use mobile IT devices safely, have good understanding of ergonomics at home and know how to control or report any environmental hazards at home or when out of the office.

Undertaking this e-learning training will help to prevent injuries and ill-health in this environment. The course covers basic ergonomic principles and other risk factors associated with the work areas, equipment and processes.

Lone Working: This course provides guidance on how lone workers' health and safety is managed with your organisation. It will help you understand what you need to do to keep safe when working alone.

Manual Handling: This course deals with basic lifting procedure as well as assessing risk in lifting and other manual handling operations.

Office Safety / Ergonomics: This course teaches the employee how to set up their workstation correctly as well as carrying out an ergonomic assessment.

Ergonomics training for safe computer use. This course contains no risk assessment, ideal for a third party SCORM LMS without risk assessment recording capabilities.

Office Safety / Ergonomics: This e-learning covers the safe use of smartphones and mobile devices. The course also includes an interactive risk assessment..

Risk Assessment: This training has been developed to give you the basic skills for carrying out a workplace risk assessment.

Working at Heights: This course gives an overview of current legislation and instructs the learner on how to safely Work at Heights.

Anti Money Laundering Introduction: Money Laundering is the process by which criminals and terrorists convert money obtained illegally into legitimate funds. This course covers how to recognise money laundering in social housing and how to avoid it.

Anti Social Behaviour for General Employees: This e-learning course has been designed to give guidance to employees and contractors on recognising anti-social behaviour and what to do to control it.

Bribery: This course covers compliance with the Bribery Act. The course emphasises the importance of applying common sense and honesty when dealing with suppliers.

Bribery Act: This course deals with the things you need to know to ensure your business complies with the Bribery Act 2010. The course emphasises the importance of applying common sense and honesty when dealing with suppliers.

Staff training for organisations that introduce individuals to businesses that are lenders of money or other credit brokers. The training covers correct behaviour and legal requirements.

Data Protection Act: The e-learning introduces the Data Protection Act (DPA), the terminology used in the Act and how to apply it to your workplace. A case study of implementing this course can be found on the site.

General Security: By the end of the e-learning you will have a greater understanding of security threats: recognising the various types and consequences of a breach in company security.

IT Security: IT Security and understanding company policy Network Eavesdropping and protective measures Threats to your password(s) and best practice to avoid attack. Malware: what it is and how to recognise it. Steps to take to avoid attack from Mal-ware.

This course defines the ‘Digital Footprint’ and then goes on to list the dangers associated with Social Media use. The course also covers how to conduct an online audit and offers help in resolving any identified problems.

Money Laundering: This course covers how to recognise and prevent money laundering in the regulated sector.

Prevent Strategy training covers extremism and the terrorist threat, focusing on how to safely identify the threat and report it under the UK Government's Prevent Strategy.

Alcohol and Drugs Awareness: This course covers the problems surrounding the abuse of legal and illegal substances at work, disciplinary procedures and policy.

This course on alcohol awareness is aimed specifically at employees and managers who work with young people. This course covers health issues, units, drink driving and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.

The amphetamine awareness e-learning targets employees and managers who work with young people. This course covers the what the drugs are, how are they usually taken and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.

Assistive Technology: This course is aimed at all people who are required to support people with varying levels of care and independence.

This course on cannabis awareness is aimed at employees and managers who work with young people. This course covers the what the drugs are, how are they usually taken and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.

This course on cocaine awareness is aimed at employees and managers who work with young people. This course covers the what the drugs are, how are they usually taken and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.

The course offers guidance for those who work for or with young people. The course looks at misuse and how to recognise and deal with issues which arise. Information is also given on how to council young people and where to get help.

This course on ecstasy awareness is aimed at employees and managers who work with young people. This course covers the what the drugs are, how are they usually taken and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.

Equality and Diversity Foundation: The reasons for encouraging diversity with social housing and beyond are discussed. This course is an introduction to the subject which can be used as part of an employee's induction.

Equality and Diversity: The course involves identifying the types of discrimination and what to do when discrimination is encountered. It also covers the benefits of equality.

This course on heroin awareness for young people covers the what the drugs are, how are they usually taken and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.

This e-learning gives you an understanding of what LGBT means and the history of the LGBT movement. It also covers the benefits of having an inclusive workforce and covers practical skills such as challenging inappropriate language.

This course on legal highs awareness (New Psychoactive Substances) is aimed at managers who work with young people. The learner will use this knowledge to recognise and deal with issues concerning the drug.

"This training will help you to become more aware of situations where you could come across modern slavery and/or human trafficking."

"This course covers 'Mental Wellbeing’ and explains why it is important. Advice is given on how to follow the 5 steps to mental well being and how to practice ‘Mindfulness’."

Safeguarding Adults: This course offers basic training to all staff whose work brings them into contact with vulnerable adults. Learn how to identify abuse and what to do when encountering it.

Safeguarding Children: This course offers basic child protection training to all staff whose work brings them into contact with families, children and young people.

This course on volatile substances (e.g. glue, lighter fluid etc.) awareness is aimed at employees and managers who work with young people. This course covers the what the drugs are, how are they usually taken and their extent of use. The learner will use this knowledge to recognise and deal with issues concerning the drug.

This e-learning course has been designed to give more detailed guidance to Community Safety Officers on what to do when encountering ASB and the legal options available.

This course covers how to recognise and prevent money laundering in the regulated sector.

This course is aimed specifically at Neighbourhood Officers, giving them the skills to deal with asbestos cases effectively and to impart appropriate information to the tenants.

This e-learning offers a good understanding of what constitutes bribery and it's impact on Social Housing from both a local and wider perspective.

This e-learning is intended to help staff apply for funds and run local projects.

This session will look at how we record complaints and compliments, what processes to follow, and how we (as a business) learn from them.

"Learn how to deliver excellent customer service and recognise bad customer service. Customer service is dealt with externally and internally with worked examples. Training is also given in how to learn from customer insights."

This course gives an introduction to the charity StepChange and what they can do to help tenants in debt.

This course looks at the causes of debt and how to recognise them.

This looks at the procedure for referring a customer or tenant to the charity.

This shows how tenants can be worked with to resolve their debt problems.

This Introduction to Estate Management course outlines the importance of good estate management and the role of the Neighbourhood Officer in managing and planning estates.

This course educates employees on providing an excellent level of customer service to homeowners as well as understand more about homeownership. It also instructs the learner on where to find further information where necessary.

This course involves an overview of housing associations, what they are and the job they do. This can be used as part of employee induction.

This e-learning is designed to give you an overview of Fundraising. To get the most out of this e-learning course, it would help to have an idea of a project you’d like to work on in mind.

Introduction to Governance for Social Housing Organisations e-learning covers what is governance and the board's role in adhering to good corporate governance This course addresses the unique requirements with regards to regulation and profit making in the Social Housing sector.

The e-learning sets out what your duties are as a social landlord under the Section 20 legislation. It uses case studies to illustrate the financial impact of failing to comply.

This e-Learning module on Managing Conflict & Resilience is aimed at Housing staff working in property maintenance. The training covers the impact conflict has on a business and how to control and improve skills to increase individual resilience.

By the end of the e-learning you will better be able to demonstrate what body language to avoid during conversations and techniques to use to deal with them and create a rapport with customers.

Introduction to Governance for Social Housing Organisations e-learning covers what is governance and the board's role in adhering to good corporate governance This course addresses the unique requirements with regards to regulation and profit making in the Social Housing sector.

The e-learning sets out what your duties are as staff of a leaseholder under the Section 20 legislation. It uses case studies to illustrate the financial impact of failing to comply.

This learning session is aimed at all front line Housing staff who manage tenancies. The course contains information about the types of tenancies, agreements and how to enforce them.

"Our Value for Money e-learning course is aimed Social Housing providers in line with the Regulatory Framework requirements. It deals with understanding what value for money is, the framework and what employees and managers can do to make a difference. "

This course gives an overview of the Welfare Reform 2013 changes and introduces to the learner how this will affect their job as a social housing provider.

This course gives an overview of the Welfare Reform 2013 changes and introduces to the learner how this will affect their job as a social housing provider.

This course gives an overview of the Welfare Reform 2013 changes and shows the tenant how this will affect them.